So this is it, this is how we get treated.
Check in at Continental.com. Get a boarding pass, but wait!! No seat assignment. Uh Oh.
Call Continental FIVE TIMES!!! We're booked with NO SEATS!! Need to show up 2 hours to 2 1/2 hours early to maybe get a seat. 2 hours on the phone to find that out. Three hours of sleep, rush to the airport, show up two hours early, place is mobbed. Get to counter - STILL NO SEAT!! Go to the gate (hurry up now) and guess what? NOBODY'S THERE!!
Wait another 20 minutes and they have overbooked a bigger plane, changed to a much smaller plane and loads of very "happy" people are being told they can't fly. Now there are four agents at the gate getting yelled at. FUN!!
And then they find us two seats - WHAT?? On the next flight at 1PM. Now we've been here since 6:50 AM.
Don't you just love flying??
Oh, and by the way, if you want to complain, Continental Customer Care is only open during the day. So while most of these issues are happening there is no one you can really talk to about it.
Later!! I hope :-)
So much for getting to Las Vegas early to relax a little before "Camp" begins for us.
To paraphrase the words of some Mad Man in the 60's, "Is this any way to run an airline? You bet it isn't!!"
Friday, August 14, 2009
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